Privacy Policy
Last updated: March 29, 2026
Sensemillier (“we,” “us,” or “our”) operates the website at sensemillier.com and related services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
1. Information We Collect
Information you provide directly:
- Name, email address, and company name when you create an account, purchase a course, or submit a contact form
- Payment information processed securely by our payment provider (Stripe) — we do not store card details
- Product grading data and associated images you submit through our platform
- Communications you send to us (support requests, feedback)
Information collected automatically:
- Device and browser information (type, operating system, screen resolution)
- IP address and approximate geographic location
- Pages visited, time spent, and navigation patterns
- Referring website or campaign source
2. How We Use Your Information
- To provide, maintain, and improve our services
- To process transactions and send related confirmations
- To send you service-related communications (account updates, grading notifications)
- To respond to your enquiries and support requests
- To analyse usage patterns and improve our website and products
- To detect and prevent fraud or abuse
3. How We Share Your Information
We do not sell your personal information. We may share information with:
- Service providers who assist us in operating our platform (hosting, payment processing, email delivery, analytics)
- Business partners only with your explicit consent (e.g., if you opt into a producer profile that is publicly listed)
- Legal authorities when required by law or to protect our rights
4. Data Retention
We retain your personal information for as long as your account is active or as needed to provide services. Grading data associated with published product profiles is retained indefinitely as part of our public records. You may request deletion of your account and personal data at any time by contacting us.
5. Data Security
We implement appropriate technical and organisational measures to protect your information, including encrypted data transmission (TLS), secure authentication, and access controls. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
6. Cookies and Tracking
We use essential cookies to maintain your session and preferences. We may use analytics tools to understand how visitors interact with our website. You can control cookie preferences through your browser settings.
7. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Object to or restrict certain processing activities
- Request a portable copy of your data
To exercise any of these rights, contact us at info@sensemillier.com.
8. Third-Party Services
Our services integrate with third-party providers including:
- Stripe for payment processing (stripe.com/privacy)
- Outseta for authentication and account management
- Vercel for website hosting
Each provider operates under its own privacy policy.
9. International Data Transfers
We operate in Canada, Germany, and the United Kingdom. Your information may be transferred to and processed in countries other than your own. We take steps to ensure adequate protection is in place for such transfers.
10. Children’s Privacy
Our services are not directed to individuals under 19 years of age (or the applicable age of majority in your jurisdiction). We do not knowingly collect personal information from minors.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page with a revised “Last updated” date.
12. Contact Us
If you have questions about this Privacy Policy or our data practices, contact us at: